With the reality of the rapidly changing national and local COVID-19 pandemic, we want our customers to know that their safety, as well as our employees’ safety, is our top priority at this time. We wanted to share with our customers the measures we have put in place to help protect the health of our customers and employees during this time. 

Contactless Rentals 

We are now offering contactless rentals that can be done via email or through our curbside service. Customers do not have to come into the office to rent a unit or a UHaul truck or trailer unless they want to. Contact one of our offices today to get more information about our contactless rentals.

Tempered Glass Shields 

We have installed tempered glass shields in all our offices. The shields completely surround the desks and reach up to seven foot tall. The shields allow us to open our offices to customers to assist them while keeping a safe distance.

Sanitation 

We sanitize all keypads, doors, door handles, counter tops, and chairs throughout the property at least 3 times a day. All U-Haul trucks, trailers, and keys are thoroughly sanitized after every rental. While cleanliness has always been a top priority, we now know more than ever it is important to continually sanitize and clean our properties.

Social Distancing 

We encourage all our employees and customers to practice social distancing by keeping a six foot distance while in the office and out on the property. Our employees are required to wear masks if they are not behind the tempered glass shields, as an added precaution to keep our customers and employees safe. Customers are not required to wear masks while in the office at this time.

While the situation of the pandemic continues to change, so do we in order to provide the best service possible to our customers while maintaining a safe and clean environment. Please feel free to contact our offices if you have any questions or concerns. Thank you for choosing BTA Self Storage for all your storage needs.