Privacy Policy for BTA Self Storage
At BTA Self Storage, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us online or offline, use our website, or rent a storage unit.
1. Information
We Collect We may collect the following types of information from you via our website through our Reservation Page, Contact Page, or in person via hand written forms
- Personal Information: This includes, but is not limited to, your name, address, email address, phone number, and payment information when you create an account or make a reservation. If you rent a storage unit from us, we collect information for your rental agreement. This information includes, but is not limited to, a signed rental agreement, insurance coverage information, gate codes, etc. For billing purposes, we track amounts due, your bank or payment card information, past due amounts, and other relevant transaction data related to your account.
- Usage Data: We may collect information on how you access and use our services, including your IP address, browser type, and pages visited
2. How We Use Your Information
We use the information we collect for various purposes, including
- To provide and maintain our services.
- To process your transactions and manage your account.
- To communicate with you, including sending you updates and promotional messages (with your consent).
- To improve our services and customer experience
3. SMS Opt-In Consent
By providing your phone number, you consent to receive SMS notifications related to your account and service updates. You may opt out of these messages at any time by following the instructions provided in the SMS or by contacting us directly
4. Protection of Your Data
We take the security of your personal information seriously and implement various measures to protect it, including
- Encryption of sensitive information during transmission.
- Restricted access to personal data to authorized personnel only.
- Regular security assessments to identify and mitigate potential risks
5. Sharing of Your Information
Your personal information, including phone numbers collected for SMS purposes, will not be shared with third parties without your explicit consent, except as required by law or to protect our rights.SMS opt-in or phone numbers for the purpose of SMS are not being shared
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any questions or concerns about your data, please contact us at btastorage.com or 972-771-3761.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at BTA Self Storage 4422 St Hwy 276 Rockwall, Tx 75032 or corporate@btastorage.com, or 972-771-3761. Thank you for choosing BTA Self Storage. Your privacy is important to us, and we are committed to safeguarding your information.
Terms and Conditions for BTA Self Storage
1. Introduction
Welcome to BTA Self Storage! These Terms and Conditions govern your access to and use of our storage services and any related functionalities provided through our platform. By using our services, you agree to comply with these terms
2. Acceptance of Terms
By accessing or using the BTA Self Storage services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services
3. User Responsibilities and Conduct
As a user of our platform, you agree to:
- Use the service in a lawful manner and comply with all applicable laws.
- Refrain from engaging in any abusive, harmful, or inappropriate behavior.
- Not misuse or interfere with the service or its functionality.
- Not engage in any illegal activities
4. Intellectual Property Rights
All content, trademarks, and copyrights associated with BTA Self Storage, including but not limited to text, graphics, logos, and software, are the property of BTA Self Storage or its licensors. You are granted a limited, non-exclusive, non-transferable license to use our services for personal use only. Unauthorized use of our materials is prohibited
5. Account Information and Security
To access certain features of our service, you may need to create an account. You
agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain the confidentiality of your account information and password.
- Notify us immediately of any unauthorized use of your account or any other breach of security. You are responsible for all activities that occur under your account
6. Payment Terms (if applicable)
If you are required to make payments for our services, you agree to provide accurate payment information. Payment terms, including billing cycles and refund policies, will be provided at the time of service. Failure to make timely payments may result in suspension or termination of your
access to our services
7. Privacy and Data Collection
Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. For more information about how we handle your data, please refer to our Privacy Policy above.
8. Limitation of Liability
BTA Self Storage shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use our services. We are not responsible for any loss or damage arising from user-generated content or third-party interactions
9. Termination or Suspension of Services
We reserve the right to terminate or suspend user accounts or access to services at our discretion, without notice, for violation of these Terms and Conditions or any applicable laws
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of Texas. Any disputes arising from these terms will be resolved through mediation or arbitration, as determined by BTA Self Storage
11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. We will notify users of any significant changes through email or a prominent notice on our site
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at BTA Self Storage 4422 St Hwy 276 Rockwall,Tx 75032, corporate@btastorage.com, 972-771-3761
**SMS Terms & Conditions** By opting into our SMS messaging service, you consent to receive text messages from BTA Self Storage. You can expect to receive a limited number of messages daily, primarily related to service updates and account notifications. Standard messaging and data rates may apply
To opt-in for SMS messaging, please fill out the form on our website. If you choose to opt out, no further messages will be sent to you.
For more details, please refer to our Privacy Policy above.
Thank you for choosing BTA Self Storage! Your understanding of these terms helps us provide a safe and enjoyable experience.